Privacy Policy/Terms

Information Collection and Use

Go Web Solutions is the sole owner of the information collected on GoWebSolutions.com. Go Web Solutions may collect information from our users at different points on our Web site.

Information Use

Profile
We store information that we collect through cookies or log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. This profile is used to tailor a user’s visit to our Web site. We do not share your profile with other third parties.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. These communications are not promotional in nature.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

These are the instances in which we will share users’ personal information:

We DO NOT Share Personal Information with Third Parties, with the exception of law enforcement in the situations previously stated.

Links
This Web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Correcting/Updating/Deleting/Deactivating Personal Information
If client information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate the client information. This can be done by emailing us.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.

Refunds

Web Design and Development, Maintenance

The satisfaction of our clients is extremely important to us. Our Satisfaction guarantee covers any web design or development services. If at any time you are not satisfied with our design or development services, we will refund your money. It’s that simple. Our goal is to build you a web site that you LOVE, and we are willing guarantee your satisfaction. Notifications must be in writing via email or regular mail. In the event of a refund, any copyrights transferred to the client are reassigned back to Go Web Solutions.

Internet Marketing & Web Hosting

All Internet marketing and web hosting services are covered by a 30 day money back guarantee. If you are dissatisfied with our services at any time within the first 30 days of your contract, we will refund your money minus any paid advertising costs. Notifications must be in writing via email or regular mail. In the event of a refund, any copyrights transferred to the client are reassigned back to Go Web Solutions.

Domain Name Registration

Domain name registrations and renewals are non-refundable.

Contact Information
If users have any questions or suggestions regarding our privacy policy or refund policy, please contact Go Web Solutions at:

Phone: (520) 664-2324
Fax: (520) 407-6663

7670 E. Broadway Blvd., Suite 280
Tucson, Arizona 85710

Email Contact Form